Expo Ogrody Terms of Use

1. General provisions

1.1. These Terms of Use govern the use of the Expo Ogrody mobile app for Apple devices (iPhone, iPad, Mac with Apple silicon, Apple Vision Pro) and related services.

1.2. The service provider and publisher of the App is JET CREATIVE LTD, a company registered in England and Wales under number 07591183, registered office: 167-169 Great Portland Street, 5th Floor, London, England, W1W 5PF, e-mail: contact@jetcreative.co.uk.

1.3. The Expo Ogrody name and mark are used with the permission of Expo Ogrody sp. z o.o., based in Wrocław, Poland (ul. Marii Curie-Skłodowskiej 12, 50-381 Wrocław, e-mail: biuro@expoogrody.pl), which supports the App with gardening expertise and provides the gardening services described in section 12.

1.4. The App is distributed through the Apple App Store and, during testing, through Apple TestFlight. Downloading and using the App is also subject to the Apple Media Services Terms (apple.com/legal/internet-services/itunes).

1.5. By using the App you confirm that you have read and accept these Terms. If you do not accept them, stop using the App and delete it from your device.

2. Definitions

• App — the Expo Ogrody mobile application, including its updates.
• Provider — JET CREATIVE LTD, company number 07591183.
• Expo Ogrody sp. z o.o. — owner of the Expo Ogrody brand and provider of gardening services.
• User — an individual using the App.
• Consumer — a User acting for purposes outside their trade, business or profession.
• Free version — the features available at no charge.
• Premium subscription — a paid, auto-renewing service that unlocks additional features.
• Beta — a test version of the App distributed through Apple TestFlight.

3. Scope of the service

3.1. The App helps you look after your garden. It provides, among other things: a "Today" screen with tasks for the current season, a seasonal guide, a seasonal plant catalogue, a plant journal with watering schedules, rainfall information for your garden's location, a garden planner with crop-rotation warnings, gardening calculators, watering reminders, CSV export and import, and the option to send an enquiry about Expo Ogrody sp. z o.o. services.

3.2. The Free version includes, among other things, the "Today" screen, the guide and plant catalogue, rainfall data, the garden planner and a list of up to 5 plants with watering tracking — with no time limit.

3.3. The Premium subscription unlocks: unlimited plants, the full garden journal with complete history, gardening calculators, daily watering reminders, and backup and CSV export. The current list of Premium features is shown on the purchase screen in the App.

3.4. Using the App does not require an account or sign-in. Your data is stored locally on your device.

3.5. The App's interface and content are in Polish.

4. Technical requirements

• iPhone or iPad running iOS / iPadOS 18.0 or later; a Mac with Apple silicon or Apple Vision Pro running a current OS;
• an active Apple Account and access to the App Store (and the TestFlight app for the Beta);
• an internet connection only to download rainfall data, purchase or restore the subscription and download updates; all other features work offline;
• for rainfall — permission to access location, or typing in a town name;
• for reminders — permission to send notifications.

5. Premium subscription and price

5.1. The price shown in the App by the App Store at the time of purchase is binding.

5.2. Payment is processed by Apple and charged to your Apple Account. The Provider does not process and has no access to payment details.

5.3. The subscription is tied to your Apple Account, not to a device. You can restore it on a new device free of charge using the Restore button on the Premium screen.

6. Automatic renewal

6.1. The subscription renews automatically for another month unless cancelled at least 24 hours before the end of the current period.

6.2. Your Apple Account is charged for renewal within 24 hours before the end of the current period.

6.3. Apple will notify you of any price change before it takes effect. Where the law or Apple's rules require it, continuing after a price increase requires your consent; otherwise, if you do not accept the new price, cancel before the renewal date.

7. Cancelling the subscription

7.1. You can cancel at any time in your Apple Account settings:

1. open Settings on your iPhone or iPad;
2. tap your name at the top;
3. tap Subscriptions;
4. choose Expo Ogrody and tap Cancel Subscription.

You can also manage subscriptions at apps.apple.com/account/subscriptions or from within the App (Więcej → Zarządzaj subskrypcją).

7.2. After cancellation, Premium features remain available until the end of the paid period. The App then returns to the Free version. Your data is not deleted.

7.3. Deleting the App does not cancel the subscription.

8. Right of withdrawal

8.1. Consumers in the EU and UK have a statutory right to withdraw from a distance contract for digital content or a digital service within 14 days without giving a reason.

8.2. For digital content not supplied on a tangible medium, the right of withdrawal is lost once performance has begun with the Consumer's express prior consent and acknowledgement that the right will be lost.

8.3. As Apple is the seller on the App Store, withdrawal and refund requests should be submitted to Apple at reportaproblem.apple.com. We are happy to help — write to contact@jetcreative.co.uk.

9. Refunds and payment issues

All payments are handled by Apple and refunds follow Apple's policies. The Provider cannot technically refund amounts charged by the App Store. Refund requests are submitted at reportaproblem.apple.com.

10. Beta (TestFlight)

10.1. The Beta is provided free of charge via Apple TestFlight to test the App before release or before a new version. Use of TestFlight is also subject to Apple's terms.

10.2. The Beta may contain bugs, be unstable and differ from the final version. We recommend backing up your data regularly.

10.3. In the Beta, purchases take place in Apple's test environment and are not charged. Premium features can also be enabled for testing without a purchase. This entitlement does not carry over to the App Store version.

10.4. Feedback, bug reports and screenshots sent via TestFlight may be used by the Provider to improve the App.

10.5. The Provider may end the test programme at any time; access to a given test build expires under TestFlight's rules.

11. Licence, brand and copyright

11.1. The Provider grants you a non-exclusive, non-transferable, revocable licence to use the App for personal, non-commercial purposes on devices linked to your Apple Account, in accordance with the App Store Usage Rules.

11.2. The App, its code, interface, graphics and content (advice, plant descriptions, seasonal tasks) are protected by copyright and belong to the Provider or its licensors. The Expo Ogrody name and mark belong to Expo Ogrody sp. z o.o. and are used with its permission.

11.3. In particular, you may not: copy or distribute the App's content for commercial purposes, scrape content in bulk, decompile or modify the App (except as permitted by mandatory law), or circumvent Premium access controls.

11.4. Data you enter (plants, notes, plans) belongs to you.

12. Expo Ogrody gardening services

12.1. The Usługi (Services) tab presents the offer of Expo Ogrody sp. z o.o. (garden construction, design and maintenance, irrigation systems, lawns, paving, tree felling), provided in and around Wrocław, Poland.

12.2. The App only prepares the enquiry text and opens the Mail, Messages or Phone app on your device. You send the enquiry yourself.

12.3. Any contract for gardening services is concluded directly between you and Expo Ogrody sp. z o.o. on terms agreed with that company. The Provider is not a party to that contract and is not responsible for its performance.

13. Nature of advice and data

13.1. Advice, seasonal tasks, plant descriptions and calculator results are for information only. They reflect typical conditions in Poland and do not replace an assessment of your own garden or professional advice.

13.2. Calculator results are approximate. Always follow the manufacturer's instructions on the packaging of fertilisers and plant protection products.

13.3. Rainfall data comes from Apple Weather for the approximate location of your garden. Actual rainfall in your garden may differ. The decision to water is yours.

13.4. Crop-rotation warnings are based on plant names you enter and a simplified grouping into botanical families.

14. User obligations

You agree to use the App in accordance with these Terms, the law and good practice, not to disrupt its operation and not to attempt unauthorised access to paid features or the Provider's systems. You are responsible for backing up your data, which is stored only on your device.

15. Availability and changes

15.1. The Provider aims to keep the App available but interruptions may occur due to updates or third parties (e.g. Apple).

15.2. The Provider may develop and change the App's features and content. Changes will not materially reduce features covered by a paid subscription without prior notice.

15.3. If the service is discontinued, the Provider will give reasonable notice and let you use the paid period or request a pro-rata refund.

16. Liability

16.1. The Provider is liable for failure to perform or improper performance of the service in accordance with applicable law, including consumer rules on the conformity of digital content and services.

16.2. Nothing in these Terms excludes or limits Consumers' rights under mandatory law, or liability that cannot be excluded by law.

16.3. To the extent permitted by law, the Provider is not liable for damage to plants, crops or property resulting from gardening decisions you make based on information in the App, or for data loss caused by deleting the App or device failure.

17. Complaints about the App

17.1. Complaints about the App can be sent to contact@jetcreative.co.uk or biuro@expoogrody.pl.

17.2. Please include a description of the problem, your device model, OS version and App version.

17.3. We handle complaints within 14 days of receipt and reply to the sender's e-mail address. Payment and refund issues are handled by Apple (section 9).

18. Personal data

How we handle data is described in the Privacy Policy. The App requires no account, stores data only on your device and contains no analytics or advertising tools.

19. Minors

Minors may use the App with the consent of a parent or guardian. App Store purchases by minors require a guardian's consent; guardians can enable Ask to Buy in Family Sharing.

20. Changes to these Terms

20.1. The Provider may amend these Terms for valid reasons, in particular changes in law, in the scope of the service or in payment rules.

20.2. You will be notified on this page or in the App at least 14 days in advance. Changes do not affect a subscription period already paid for. If you do not accept the changes, you may cancel before they take effect.

21. Dispute resolution

21.1. Please contact us by e-mail first — most issues are resolved quickly and amicably.

21.2. Consumers in Poland may use out-of-court complaint and redress procedures, including municipal or district consumer ombudsmen and permanent consumer arbitration courts at the Trade Inspection (uokik.gov.pl). Consumers in other countries may use the bodies available under their local law.

21.3. Using these procedures is voluntary and does not limit your right to go to court.

22. Final provisions

22.1. Apple is not a party to the agreement under these Terms and is not responsible for the App or its content; claims relating to the App should be directed to the Provider. Apple and its subsidiaries are third-party beneficiaries of this agreement and may enforce it against you.

22.2. Polish law applies to matters not covered by these Terms, without depriving Consumers of the protection of mandatory provisions of the law of their country of habitual residence.

22.3. If any provision is found invalid, the remaining provisions remain in force.

22.4. These Terms are also available in Polish (Regulamin). In case of discrepancy, the Polish version prevails.